Return Policy

Easy Exchange Procedure

In the event you receive a defective product and seek to return or exchange it, we offer complimentary shipping for your replacement item within the United States. However, in accordance with government regulations, items such as bed linens, towels, and other hygienic products must be returned in their original packaging and in an unwashed, like-new condition to qualify for a return or exchange. Please make your product selection precisely before placing your order.

If a buyer mistakenly places an order for the wrong color or size, it will not be eligible for return or exchange. Therefore, we kindly request that you carefully review your order details, including color, size, and any potential warranty issues, before finalizing your purchase. Additionally, please verify your shipping address details, including the street address and phone number, to ensure accurate and timely delivery.

Warranty Coverage

Defective merchandise can be exchanged for an identical or comparable item when the defective product is returned within 7 days from the date of purchase.

Return & Exchange Policies

Given the nature of our business, any item not returned in its original packaging, or that has been used or laundered, is ineligible for a refund due to government regulations. To be eligible for a return or exchange, products must be returned within 7 days from the date of purchase at the customer's expense. Defective merchandise will be exchanged for the same item when returned within 7 days of purchase. Please ensure that any defects are reported prior to authorization being granted. Upon receipt of your order, please verify the color, size, and identify any defects before laundering. We are unable to accept washed sheets for return or exchange.

We kindly request that you refrain from using or laundering the merchandise until you are certain that you will not be returning or exchanging it. Used or custom items cannot be accepted for return or exchange. If a soiled item is returned to us, we will return it to the customer at their expense. Once we have received, inspected, and approved your return for a refund, the approved amount will be credited to the PayPal or Credit Card used for the initial purchase. Refunds for returns will be calculated based on the purchase price, less shipping and transaction fees, with an additional 15% restocking fee deducted.

Color Discrepancy Disclaimer:

At Egyptian Home Linens, we strive to provide you with the most accurate and vibrant representation of our products through digital imagery on our website. However, it's important to note that the colors of the actual products may exhibit slight variations when compared to their digital counterparts on your computer screen.

The color difference can be influenced by a myriad of factors such as screen calibration, brightness settings, and resolution variations. Just as a masterpiece may look different under various lighting conditions, the digital representation of our products may undergo subtle changes based on the dynamic nature of digital environments.

We want to assure you that our team is dedicated to maintaining the highest standards of product presentation. Nevertheless, the inherent complexities of digital color representation may introduce nuances beyond our control.

Please note that variations in color may occur between the digital representation of products on our website and the actual items received. Factors such as screen settings, brightness, and resolution can influence color perception. We strive to present accurate depictions of our products, but due to the inherent complexities of digital color representation, some differences may exist. We appreciate your understanding of this matter.